Unified Client Interface (UCI) Changes

DateNovember 2019

The Unified Client Interface (UCI) is the new modern user interface that has been developed by Microsoft to ensure consistent experiences across different devices and screens.  The interface is currently being used in the mobile Dynamics 365 app and the Outlook mail app as the only interface.  

The Dynamics 365 classic web interface currently in use has been deprecated as of September 2019 and will no longer be available from 1 October 2020, which means you must transition to the Unified Client Interface as soon as possible.

Right now, your CRM users have access to both UCI and classic web experiences but largely, you work in the classic web interface. Due to our close relationship with Microsoft, Silverbear have been planning for the upcoming move for some time.

Whilst Microsoft have only recently announced the timeline to switch to UCI only; Silverbear have had time to prepare, plan for and start implementing the Silverbear Membership platform changes to support this. 

Full details here 

View UCI Playbook Presentation 

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