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Introducing ClearCourse Managed Services

Silverbear News |
“Services to help you focus on your members, not your admin"

ClearCourse Managed Services is now available helping you to lower time spent on administration and focus on your members.  Membership administration can be challenging, stretching internal resources to provide support during fluctuating demand whilst also maintaining high availability.  ClearCourse Managed Services represents an affordable investment with clearly defined and measurable services flexible to your requirements. 

 
Just some of the services we offer:

 

These services can be easily scaled up and down to meet your requirements, giving you the support you need, when you need it most.  As a customer with the ClearCourse group, staff would be trained on your Silverbear system and its associated processes, meaning that services can be brought online quickly and with little fuss.

The Managed Services Team of highly trained agents act as an extension of your team, working directly within your system to carry out day-to-day admin tasks, process inbound calls and emails, and let you focus on your members.

Read here for full details