Market leading CRM and technology consultancy Hart Square secures backing of ClearCourse

DateJanuary 2020

Hart Square Limited (“Hart Square” or “the Company”) is pleased to announce it has joined ClearCourse, a group of innovative technology companies providing digital services, work-flow solutions, and payments capabilities to the membership, events & bookings, sports & lifestyle and healthcare sectors. Hart Square provides specialist Customer Relationship Management (CRM) and digital consultancy services for charities, not-for-profits (NFP) and professional membership organisations across the UK. Through the deal, ClearCourse has acquired Hart Square as part of its ongoing commitment to investing in the NFP sector. Hart Square’s dedicated and experienced management team will continue to run the Company, and it will be business as usual for staff, clients, vendors, and sponsors.

Since its foundation in 2009, Hart Square has become a market leading technology consultancy to the NFP sector. Its clients include professional membership bodies, trade associations, charities, voluntary organisations, healthcare and education bodies. Hart Square educates and provides independent advice to its clients on the positive impact CRM and other technologies can have on their businesses. It aims to enhance its client’s engagement with their members, supporters and stakeholders, whilst also increasing donations and other revenue streams.

Hart Square’s services comprise of CRM system integration, strategic planning, full technology audits, business process reviews, digital transformation strategies, web and finance integration, project management and end-user training programmes. To complement its expansive offering, Hart Square hosts some of the CRM industry’s most well-attended events, including TechSmart, and publishes a monthly newsletter with a dedicated industry readership of over 10,000 subscribers.

With ClearCourse’s backing, Hart Square plans to enhance its services and extend the support it provides NFPs, building upon its educational work to inform the sector of the range of digital services that are available. Hart Square will also expand its thought leadership efforts, launching two new digital newsletters, and extend its conference programme outside of London. Hart Square’s leadership team will remain responsible for the events, publications and consulting business.

Glenda Parker, CEO of Hart Square, commented: “Over the last 10 years, we have worked hard to earn our place as a trusted voice to our clients by embedding ourselves within the NFP sector. Our transparency has always been paramount to our client relationships, and we will continue to uphold this philosophy as we execute on our expansion plans. Joining ClearCourse will allow us to implement numerous growth initiatives that will improve and increase our offering to the sector. We look forward to offering our clients some exciting new services, as well as providing them with an enhanced level of support as we enter this new phase of our journey. We’re thrilled to have ClearCourse’s support in helping us to reach our ambitions.”

Gerry Gualtieri, CEO of ClearCourse, said: “Hart Square is a great business with an unwavering client focus and an excellent reputation as a trusted adviser. We are pleased to be backing its talented management team. In acquiring Hart Square, we see an opportunity to solidify our commitment to the NFP sector and to draw on the team’s expertise to ensure we remain at its forefront. We understand that Hart Square’s value to its clients lies in its impartial advice and we will ensure that this continues.”

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