Highlighted case study: The Chartered Institute of Legal Executives (CILEx)
The Chartered Institute of Legal Executives (CILEx), a professional association for over 20,000 Chartered Legal Executive lawyers, paralegals and other legal practitioners in England and Wales, has selected Silverbear to deliver a 360-degree digital transformation programme across its entire organisation.
The move will see Silverbear’s Membership solution integrated within three of CILEx’s business divisions including its professional membership & awarding body, regulatory body and law school.
Over 170 CILEx staff and a transacting community of over 40,000 are set to benefit from the transition, which will include the full integration of Silverbear’s platform in addition to new online application and engagement functionality.
On completion of the project, all three organisations will have greater control over activities such as membership applications, continuous professional development, case management, student and course registering, member enquiries, social media analytics and certification production.
Carl Grieves, Managing Director at Silverbear, comments: “This is a comprehensive digital transformation programme in its truest sense. Whilst CILEx approached us with a set of clearly defined as-is processes, the brief was to redesign their entire to-be processes in order to not only improve the organisation’s online application and engagement functionality, but also enhance the very fabric of the organisation’s CRM infrastructure. Our recent Certified for Microsoft Dynamics 365 accreditation demonstrates Silverbear’s ability to deliver this calibre of project and we’re delighted to have been appointed by one of the legal sector’s most prominent organisations.”
Silverbear has also sponsored the Employee of the Year Award at the inaugural CILEx National Awards Ceremony, which will be hosted by actress and comedian Sally Phillips on Thursday 6 September at Shakespeare’s Globe Theatre.
Karl Cerski, Director of Group Services & Chief Financial Officer at CILEx, adds: “Silverbear has demonstrated a commitment to operating at the highest standards and have a reputation for delivering wide-reaching digital transformation programmes on the scale that we need in order to continue to developing our business. It is for these two reasons that we have no doubt that Silverbear is the digital transformation partner for CILEx and we look forward to working together to deliver a solution that will undoubtedly future proof the organisation for many years to come.”
For more information on CILEx visit https://www.cilex.org.uk