Silverbear proud sponsor of Member Systems Month
Silverbear is delighted to be the official sponsor for MemberWise OnTrack this February, a programme of educational sessions aimed at supporting learning and best practice in the membership sector. This month's content will be focused on member systems, processes, and data and provides a great opportunity to focus on a number of important topics including GDPR, digital transformation, and CRM. Here's what's coming up this week...
Tuesday 23rd Feb
11:00am - 12:00pm - Can Anybody Become a Successful Project Manager?
Join James Roberts to learn about the definition of project management, what its used for within membership and the skills and tools needed.
2:00pm - 2:30pm - Is system fragmentation disrupting member engagement and causing admin headaches?
Joel Trotman, Sales and Client Director and John Eikenberry, Chief Operating Officer at oomi share customer stories about solutions implemented to overcome real world problems.
Wednesday 24th Feb
11:00am - 12:00pm - How to plan for a CRM project from writing a specification to assessing the responses
In this session we will look at the necessary elements for the preparation and implementation of a new CRM solution. Both simple and useful we will look at the strategic approach needed to developing and writing a specification document. If you are thinking about procuring a new CRM software solution then this session is for you!
2:00pm - 2:30pm - How to Create Your Own Project Plan
Join Kerrie Fuller to learn about the critical elements of a Project plan template, who needs to be involved and how to keep on track
Thursday 25th Feb
11:00am - 12:00pm - Exploring the approach that led American College of Physicians to a "new normal" for 2021 and beyond
Steve Spadt, Senior Vice President of Technology, and Neil Kohl, Senior Architect at American College of Physicians (ACP) talk with Will Noble (Squiz) about how they accomplished a quick pivot to remote support for their customers and members. ACP leveraged the cloud, smart site search, and creative online offerings to deliver value for their stakeholders: at speed and at scale.
As official sponsors for February, Silverbear is delighted to be able to offer a free access code valid for this month only. Use SILVERBEAR2021 as the promo code to reveal a free pass, and make sure to reduce the full price ticket option to zero before clicking the button to proceed.
Full timetable and details of sessions here.