Start with a trial

The first part of the Silverbear process starts with offering our potential customers a trial of Silverbear Membership.

During the trial period our consultants will work with you to identify which elements of the product are applicable to you and how we will configure these elements of the system to fit in with your exact requirements.

The trial typically lasts 30 days. Following this period an initial requirements list (the backlog) of configuration items and settings will be created:

  • business objectives
  • product-led process workshops
  • requirements backlog
  • commercial framework
  • prioritised (MoSCoW) backlog of requirements
  • Project Initial Document (PID) - including the project guiding principles, communication plans, business objectives and business factors
  • an implementation cost estimate
  • a project timeline, including indicative phasing and resourcing considerations.

All of the above deliverables are provided to you at no cost.

Once this is all agreed we move on to the next step.

"Silverbear has highly skilled personnel across different departments, which helps them deliver an efficient, joined up service throughout the project life-cycle. When compared to other suppliers this really gives them an edge."

Len Hulley, 
CRM Project Manager at Royal Botanic Gardens, Kew


Are you interested? Let's get started!

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