The result
Since the system went live in October 2021, The Teaching Council has:
Benefitted from a specialist registration platform built on Silverbear 365, which can now be scaled in line with the Council’s growth and kept up to date with the latest tools in Microsoft’s business applications platform
Fully digitised all key registrant processes including the automation of renewal notices, online payments and e-receipts, and gained real-time access to the full payment history of all registered teachers
Installed a fully interactive online website that has enabled the organisation to publish its entire register on a portal, which allows for real-time updates; previously, a manual update was made each night
Created and installed a secure self-service portal in which all registrants can access and manage activities and documentation relating to them. For example, all users can now apply for registration, update their details, download registration certificates, update employment details and raise queries via the portal
Implemented a robust reporting tool that can easily be used by everyone across the organisation including those with a non-technical background
Installed a framework for automatically managing GDPR compliance
Gained access to a state-of-the-art digital eco-system that simplifies the registration and associated processes, removes barriers to registration and can easily be used by all teachers working in primary, post-primary and further education
Futureproofed its entire digital infrastructure through the latest and most secure cloud-based platform available from Microsoft